Shipping policy

Shipping Policy

Last updated: August 29, 2026

At Electron, we are committed to delivering your orders as quickly and reliably as possible. Please review our shipping terms and delivery details below.

1. Supported Shipping Destinations
We currently ship to the following countries:
• Canada 🇨🇦
• United States 🇺🇸
• United Kingdom 🇬🇧
• Australia 🇦🇺

2. Processing & Delivery Times
• Order Processing Time: All orders are processed and dispatched within 1 to 3 business days (excluding weekends and holidays). You will receive an email confirmation with tracking details as soon as your order has shipped.
• Estimated Shipping Time: Once dispatched, delivery typically takes between 5 to 14 business days depending on your destination and local postal services.

3. Order Tracking
Once your order is shipped, we will send you a shipping confirmation email containing your tracking number and a direct link to track your package in real-time.

4. Shipping Fees
Shipping costs are calculated at checkout based on your destination and the shipping option selected. We occasionally offer Free Shipping promotions, which will be applied automatically at checkout when active.

5. Customs, Taxes, and Duties
For international orders, your package may be subject to import duties, taxes, or customs fees upon arrival in your destination country. Electron is not responsible for any additional customs duties or import taxes applied to your package.

6. Incorrect Address / Undeliverable Packages
Please double-check your shipping address when placing your order. Electron is not responsible for orders delivered to an incorrect address provided by the customer. If a package is returned to us due to an incorrect address, shipping fees may apply to re-ship the item.

7. Lost or Stolen Packages
If your tracking status indicates that your package was delivered but you have not received it, please check around your residence and contact your local postal service first. If you still need assistance, reach out to us at contact@electronclick.com.

8. Contact Information
If you have any questions regarding shipping or order status, please reach out to our support team:
• Email: contact@electronclick.com
• Website: https://electronclick.com